Tradesmen

I can't make the complaint for ALL tradesmen but to date, apart from the blinds guy, every single one of them acts the same. Ring them up, ask them to come out. They say, "I'll be there tomorrow at 9am." You wait and you wait and you wait. Give them the hour. Ring them at 10am... there's no sign of you. Ah yeah, we got stuck on another job, we'll be there tomorrow... and on and on it goes... could they not pick up the poxy phone and let you know that they can't make it?